Important Infomation
Return Policy
Thank you for shopping with us. We are committed to providing high-quality products and exceptional customer service. Please read our return policy carefully before making a purchase.
No Returns Policy
All Sales are Final.
Due to the nature of our products and to maintain the highest standards of quality and hygiene, we do not accept returns or exchanges on any items. Once a purchase is made, it cannot be returned or refunded. This policy is clearly stated to ensure transparency and customer understanding.
Exceptions
In the event that you receive a damaged or defective item, please contact our Customer Service team within 7 days of receiving your order. We will work with you to resolve the issue promptly by offering a replacement
To report a damaged or defective item, please provide the following information:
- Order number
- Description of the damage or defect
- Photographic evidence of the damage or defect
Processing Times for Exceptions
- Review Period: Once we receive your report of a damaged or defective item, our team will review the provided information and photographic evidence within 2 business days.
- Approval and Reorder: If your claim is approved, we will process the reorder of the damaged or incorrect goods within 3 business days.
- Shipping Confirmation: You will receive a confirmation email once your replacement item has been shipped, including tracking information.
How to Access Our Return Policy
Our return policy is designed to be easily accessible and clear to ensure a seamless experience for our customers. Contact us immediately to get it sorted
Contact Us
For any questions or concerns regarding our return policy, please contact us at:
- Email: izingarobusiness@gmail.com
- Whatsapp: +44 7702907953
We appreciate your understanding and thank you for your business.
Shipping Policy
Our goal is to provide you with excellent service and timely delivery of your purchases. Please read our shipping policy carefully to understand our shipping processes and timeframes.
Shipping Information
- Processing Time: Orders are processed within 3-5 business days after payment is received.
- Shipping Time: Delivery times vary based on your location. orders to the UK typically take 5-15 business days to arrive after shipping.
- Shipping Confirmation: Once your order has shipped, you will receive a confirmation email with tracking information.
How to Access Our Shipping Policy
Our shipping policy is designed to be easily accessible and clear to ensure a seamless experience for our customers. You can find our shipping policy above.
Contact Us
For any questions or concerns regarding our shipping policy, please contact us at:
- Email: izingarobusiness@gmail.com
- whatsapp: +44 7702907953
We appreciate your understanding and thank you for your business.
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